Pricing
Pricing plans and payment options
- 2 Human agents included
- 1 AI Agent with configurable personality
- 50 Credits/month for messages and voice functions
- 40,000 characters for knowledge base (RAG)
- Web chat and WhatsApp Business included
- Email support
- Additional human agents from 14 credits/month
- Additional credit packages from $5 USD
- 5 Human agents included
- 3 AI Agents with configurable personality
- 120 Credits/month for messages and voice functions
- 500,000 characters for knowledge base (RAG)
- Complete omnichannel: WhatsApp, Facebook, Instagram, Email
- Reports and analytics
- Priority chat support
- Additional human agents from 10 credits/month
- Additional credit packages from $5 USD
- 10 Human agents included
- 10 AI Agents with configurable personality
- 700 Credits/month for messages and voice functions
- 2,000,000 characters for knowledge base (RAG)
- Advanced MCP integrations (up to 2 systems)
- Complete API for custom integrations
- Dedicated account manager
- VIP support
- Additional human agents from 8 credits/month
- Additional credit packages from $5 USD
Purchases and subscriptions are processed with Lemon Squeezy (Merchant of Record). Taxes, invoicing, and regulatory compliance are handled by Lemon Squeezy.
Refunds are available within 14 days only for unused accounts. See our Terms for details.
Enterprise Plan
For large organizations with advanced requirements and custom needs
Credit System Explained
Credits are how we measure AI resource consumption in OmnIAtix Chat. Each plan includes a predetermined amount of monthly credits.
The indicated consumption is approximate and may vary depending on agent configuration, task complexity, external document processing, and other factors. In more advanced custom agents, each interaction may require multiple invocations to LLM models.
Text Conversations
GPT-4o-mini: ~10 messages per credit
Claude Sonnet: ~5 messages per credit
GPT-4o: ~1 message per credit
Audio Functions
Text to speech (TTS): ~1 credit per 2 minutes of generated audio
Speech to text (STT): ~1 credit per 3 minutes of processed audio
Knowledge Base (RAG)
Starter: 40,000 characters (~15 pages)
Growth: 500,000 characters (~180 pages)
Pro: 2,000,000 characters (~700 pages)
Enterprise: Custom
Not sure how many credits you need?
Try OmnIAtix Chat for just $1 USD for one month with $5 of credits included to assess performance according to your specific use case.
Try for $1 USDCredit Calculator
Estimated Usage
Results
Note: This tool provides an estimate based on average usage patterns. Actual consumption may vary depending on the complexity of queries and features used.
Feature Comparison
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| General | ||||
| Human agents | 1 included | 3 included | 10 included | Unlimited |
| AI agents | 1 included | 3 included | 10 included | Unlimited |
| Credits | 100/month | 500/month | 3,000/month | Custom |
| Additional users | +$19/month each | +$15/month each | +$10/month each | Included |
| Technology | ||||
| 40K characters | 500K characters | 2M characters | Unlimited | |
| MCP integrations | 5 included | 15 included | 50 included | Unlimited |
| LLM model selection | ||||
| Custom models | ||||
| Channels | ||||
| Web Chat | ||||
| Video calls | ||||
| Integrations | ||||
| Integration API | ||||
| Advanced customization | ||||
| CRM integration | ||||
| Proprietary systems | ||||
| Support | ||||
| Support | Email, Chat | Email, Chat, Call | Dedicated 24/7 | |
| Professional setup | Optional ($) | Optional ($) | Basic included | Full included |
| Guaranteed SLA | ||||
| Account manager | ||||
| Analytics | ||||
| Basic reports | ||||
| Advanced analytics | ||||
Already using Chatwoot?
If you already have a Chatwoot account, you can integrate OmnIAtix Chat directly with your existing installation for just $29 USD/month, adding all the power of AI agents to your current platform.
Contact for integrationFrequently Asked Questions
How does the credit system work?
Credits are the consumption unit for AI functionalities. Each plan includes a predetermined amount of monthly credits that renew automatically. You can use these credits to interact with different AI models, where each model consumes a different amount of credits. If you need more credits, you can buy additional packages that are valid for 6 months.
What does professional setup include?
Professional setup includes the initial configuration of your AI agents, MCP integrations with external systems, and the creation of your RAG knowledge base. The setup cost is determined after a first no-obligation technical interview, during which we assess your specific needs to prepare a personalized budget according to your requirements.
How do I cancel my subscription? Are there refunds?
You can cancel your subscription at any time via the Lemon Squeezy Customer Portal. Cancellations become effective at the end of the current billing period.
Refunds (14-day, unused accounts): We offer refunds within 14 days of purchase only if the account shows no usage (no successful logins and no credit consumption). To request a refund, email [email protected] with your Lemon Squeezy Order ID. See Terms of Service for more details.
Access your Customer Portal from your account or from the purchase confirmation email to manage your subscription, update payment methods, download invoices, and more.
Can I use my own AI models?
Yes, in the Enterprise plan we offer the possibility of using your own (fine-tuned) models or self-hosted models in your infrastructure. This is especially useful for companies with specific data privacy requirements or that need advanced customization of model behavior.