Are you facing these customer service challenges?
Most companies lose valuable customers and resources due to these common customer service problems.
Time wasted on repetitive queries
Your team spends hours answering the same questions over and over, wasting valuable talent.
40%
of service time is dedicated to basic queries
Impossible to maintain 24/7 attention
Customers expect immediate responses at any time, but maintaining 24/7 staff is not economically viable.
60%
of queries outside business hours
Customers lost due to slow response times
Every minute of waiting increases the probability of losing a potential customer seeking immediate solutions.
75%
of customers expect a response in less than 5 minutes
High staffing costs
Hiring and training more agents to maintain quality service implies an exponential increase in operational costs.
40%
savings in operational costs with automation
Inconsistency in response quality
Different agents give different answers, creating confusion and deteriorating the customer experience.
90%
increase in satisfaction with consistent responses
The complete solution for every challenge
OmnIAtix Chat provides specific tools to solve each of these problems, transforming your customer service.
Intelligent Query Automation
AI agents that automatically handle repetitive queries, freeing your team for higher-value tasks and eliminating wait times.
- Complete personalization: behavior, tone, and personality tailored to your brand
- Precise answers based on your own knowledge base with RAG technology
- Multimodal capabilities: text, voice and image interactions
- 24/7 service without additional costs or wait times
True Omnichannel for 24/7 Service
Unify all your communication channels in a single platform, ensuring no customer is left unattended, regardless of when or how they contact you.
- Centralization of WhatsApp, Facebook, Instagram, Email and more in a single interface
- Continuous 24/7 service with AI agents and intelligent handover to humans
- Unified conversation history for complete context
- Intelligent assignment and automatic prioritization of conversations
Instant Responses that Retain Customers
Advanced RAG technology that provides precise and contextualized answers based on your own knowledge base, eliminating frustration from waiting.
- Instant responses any time of day or night
- Higher conversion rate by eliminating abandonments due to wait times
- Consistency in responses based on official documentation
- Transparency when a query requires specialized attention
Have Questions? Let's Address Your Concerns
We understand that implementing new technology raises questions. Here are answers to the most common ones:
"Is it really that easy to set up?"
Absolutely. OmnIAtix Chat is designed for plug-and-play implementation. In less than 60 minutes, you'll be automatically resolving basic queries. For more advanced integrations, our expert team guides you through the entire process with a proven methodology.
93% of our clients complete initial setup in their first session
"Does AI really work for customer service?"
Reality exceeds expectations. Our clients experience 75% of queries resolved automatically from day one. The combination of RAG (to access your knowledge base) and MCP (to execute real actions in your systems) completely transforms the experience.
90% average increase in customer satisfaction after implementing OmnIAtix Chat
"How do credits really work?"
Credits are consumption units for AI functionalities used when interacting with language models and voice processing. Each plan includes a specific monthly amount, from 100 in the Starter plan to thousands in higher plans. They're designed to offer a perfect balance between cost predictability and scalability.
The Starter plan covers the needs of 80% of small businesses
"What does MCP really mean?"
MCP (Model Context Protocol) is our differentiating technology that allows AI agents to interact directly with your external systems like Google Calendar, Shopify, CRMs, and more than 250 business applications. Your assistant won't just answer questions; it will also execute actions like scheduling appointments, updating inventory, or processing orders without human intervention. We can also create custom conversational integrations with your proprietary software through tailored connections.
60% average reduction in manual steps in business processes
"Is it expensive to implement this solution?"
OmnIAtix Chat offers a quick return on investment with plans starting at $39/month. Consider that the average savings in operational costs is 40%, plus indirect benefits such as greater customer retention and the ability to scale without increasing fixed costs. Our credit calculator lets you estimate the ideal plan based on your specific query volume.
Average ROI of 3.5x in the first year of implementation
"Will it work with my current systems?"
Yes, that's precisely one of our strengths. OmnIAtix Chat is designed to integrate with more than 250 business applications through MCP and APIs, including CRMs, ERPs, e-commerce platforms, and collaboration tools. Additionally, we offer a special integration for current Chatwoot users without the need to migrate your existing data.
Frictionless integration with your current technology ecosystem
"What about data security?"
Security and privacy are our absolute priority. OmnIAtix Chat complies with all relevant data protection regulations and offers end-to-end encryption. We guarantee that we never train our models with your customers' data, and you have full control over its use at all times.
Certified compliance with GDPR, CCPA, and local regulations
"Will the AI agent really sound like my brand?"
Absolutely. Our setup process includes customizing tone, style, and vocabulary so the AI agent is a perfect extension of your brand. You can adjust everything from the level of formality to industry-specific expressions, creating a coherent and authentic communication experience that your customers will recognize as your own.
Advanced communication personalization for each brand
Turn Your Business into 100% Automatic
Automate processes, save time, and increase your sales without hiring more staff
Our technology instantly connects your communication channels with all your business tools. Forget about programmers and complex integrations.Your customers receive immediate responses and your employees are freed from repetitive tasks.
Automate Google Workspace Without Touching a Single Line of Code
Imagine if you could schedule meetings, search documents, and send emails while serving your customers on WhatsApp?
- Save 3 hours daily: Your virtual assistant schedules meetings while responding to WhatsApp messages
- Instant response: Find specific documents in seconds during customer conversations
- Impress your customers: Send professional emails automatically based on templates
- Eliminate human errors: Update your spreadsheets without mistakes or late nights
All Google, no exceptions
Also automate your Meet meetings, Analytics reports, photo management, and all your daily Google tasks. All without needing programmers.
Double Your Shopify Sales with 24/7 Automated Service
Completely automate your Shopify store with the 7 key actions that will transform your business without needing programmers:
Product Management
Create new products in seconds directly via WhatsApp without entering the Shopify dashboard
Automated Orders
Create orders instantly when a customer confirms their purchase via chat, WhatsApp, or email
Customer Management
Retrieve specific customer information to offer personalized service without delays
Custom Collections
Create and organize special collections for promotions or seasons directly from your chats
Real example: WhatsApp to Shopify in seconds
A customer asks about a product on WhatsApp. OmnIAtix Chat not only answers their questions but also creates the order automatically and updates inventory, all without human intervention.
Works with all your current systems. Without changing anything.
You don't need to change your infrastructure, hire programmers, or make complicated migrations. Our MCP technology connects everything you already have:
+250 business tools automated instantly
Everything you use in your day-to-day, connected and working automatically without needing a single programmer:
+ 236 other integrations
How it works in your business: From manual to 100% automatic
"Hello, I need to change the shipping address for my order #38294. I also want to know when it will be delivered."
"Done! I've updated the address for your order #38294 to New Street 123. Your order will arrive on 08/15. Need anything else? I'm here to help 24/7."
Unified Omnichannel Automation
A single point of contact to manage all your customer communication channels.
Transform your WhatsApp Business API into an automated service channel that answers queries, manages orders, and provides 24/7 support.
- Instant responses to frequent inquiries
- Automated order processing
Turn your Facebook Messenger into an intelligent service channel that interacts with customers, answers queries, and automatically generates leads.
- Immediate responses to messages at any time
- Custom chatbot with your brand identity
Automate responses to Instagram DMs to leverage the most powerful visual channel while maintaining fluid and personalized communication.
- Contextual responses to product inquiries
- Visual processing to respond to Stories with mentions
Turn your inbox into an intelligent system that classifies, prioritizes, and responds to emails autonomously, saving hours of work.
- Automatic classification of emails by urgency and type
- Personalized responses based on templates and context
All conversations unified in a single interface, regardless of the channel of origin.
Technologies that Transform Your Business, Not Just Your Support
Forget basic solutions. With OmnIAtix Chat, each technology translates into tangible results for your company.
RAG
Turn your business knowledge into precise answers instantly
- Eliminate generic responses: your customers receive specific information about your business
- Reduce specialist escalations by up to 90% thanks to answers based on your documentation
- Maintain absolute consistency in every interaction without relying on agent memory
MCP
Move from conversation to action in seconds, without human intervention
- Schedule appointments, update orders, and manage bookings while your agents focus on other priorities
- Automate complete processes, not just conversations, reducing operational costs by up to 60%
- Multiply each agent's productivity by allowing them to focus only on what requires human judgment
LLM
Communication so natural your customers will forget they're talking to AI
- Capture nuances and context that traditional chatbots would never understand
- Resolve complex queries through text, voice, or images with the same fluency
- Adapt the perfect tone and communication style for your brand and customer type
Proven Results in Real Companies
Real metrics from companies already using OmnIAtix Chat to transform their customer service.
queries resolved by AI
increase in customer satisfaction
reduction in response time
savings in operational costs
Technologies we integrate with
Frequently Asked Questions
Additional information about plans, payments, and operational aspects of OmnIAtix Chat.
¿Pregunta 1?
Respuesta a la pregunta 1.
What plans and pricing are available?
We offer three main plans: Starter ($39/month with 100 credits), Growth ($99/month with 500 credits), and Pro ($499/month with 3,000 credits). We also offer customized Enterprise plans for large companies. All plans include different levels of features, channels, and integrations.
How are AI credits counted?
Credits are consumed when users interact with your AI agents, not when human agents respond. Each model has different consumption rates: GPT-4o-mini (~10 messages per credit), Claude Sonnet 3.7 (~5 messages per credit), and GPT-4.1 (~1 message per credit). Credits are also used for audio functions: Text-to-Speech (~1 credit per 2 minutes of generated audio) and Speech-to-Text (~1 credit per 3 minutes of processed audio).
Can I cancel my subscription?
You can cancel your subscription at any time from your account settings. There are no mandatory permanence periods or penalties for early cancellation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), bank transfers for annual plans, and PayPal.
Can I change my plan?
Yes, you can upgrade or change your plan at any time from your account settings. Changes apply immediately and charges are adjusted proportionally based on the remaining time in the billing cycle.
Do you have more questions? Contact us
Already using Chatwoot?
We've implemented a special integration for Chatwoot users who want to enhance their service with AI without migrating their data.
Benefits of Chatwoot integration
- Keep your historical data and Chatwoot configurations
- Add advanced AI capabilities to your current installation
- Simple implementation via API without complex migrations
- Power your current Chatwoot with intelligent automation
Revolutionize your customer service today
Join visionary companies that are already transforming their service with custom AI agents, true omnichannel, and intelligent automation.
Complete automation in WhatsApp, Facebook, Instagram and Email. Implementation in less than 60 minutes.
"Try OmnIAtix Chat for $1 USD the first week and includes $5 USD credit. Cancel anytime. 100% guaranteed."