Omnichannel Chat

Centralize all your conversations in a single platform

Unified communication platform

Connect all your communication channels in a single interface powered by AI

WhatsApp

WhatsApp Business API

We are official providers of the WhatsApp Business API for companies

Omnichannel

Multiple channels

Integrate Facebook Messenger, Instagram, web chat, Telegram and more channels in a single platform

Unified Identity

Conversation Continuity

Maintain complete context when switching channels: start on Facebook and continue via email without losing information

Benefits. A unified platform for all your conversations

Centralized view

Access conversations from all channels in a single, unified interface

Complete history

Maintain complete customer context regardless of the channel used

Intelligent assignment

Automatic distribution of conversations based on agent availability and specialization

AI automation

Automatically resolve frequent queries and route complex ones to your agents

Advanced analytics

Detailed metrics on response times, satisfaction, and query resolution

Total customization

Adapt the platform to your brand, workflows, and specific needs

Unify all your communication channels

Offer a smooth and consistent omnichannel experience for your customers